How to get support on Sign.net?
Customer support
T H Kwek
Last Update 3 years ago
Sign.net Help desk, Live Chat, Email, Phone or Video Call. Sign.net supports you and your business in many ways.
Sign.net Help desk
The Sign.net Help desk is where you can find your commonly asked questions on Sign.net 24 x 7.
Live Chat
Live Chat support is available on Mondays - Fridays 9am - 6pm (SGT) via the Sign.net website at or on the Sign.net Help desk. We typically reply in a few minutes.
You may also choose to leave your email on the Live Chat with your question, and one of our agents will reply to your inquiry within 1 working day.
Phone
If you have any questions that needs answered quickly or if your recipients need help, give us a call at +65 3138 4638 on Mondays - Fridays 9am - 6pm (SGT). Phone support is available only for Sign.net Business Plan users only.
Video Call
Sometimes, it's just easier to address your questions over a video call where we can show you a demo or you can show us the issue you're facing. Schedule a video (link to hubspot video call appointment setup) call with us. Available for Sign.net Business Plan users only.